TripLeader-Guide
Tips & Tricks on how to find your perfect TripMates
What to do next
1. Verify your Profile
First, confirm your identity with an identity card, passport or driving license. Connect your bank account and receive the verification badge in your profile.

2. Chat & confirm
Travelers from all over the world can send you a request for your trip. After getting to know each other you confirm the request and receive 20% of the trip cost. The money is used to cover the initial costs of reservations and creates commitment on both sides! You will receive the remaining amount before departure.
3. Traveling with your
newfound friends

Explore the world in a small group, share your experiences with like-minded travelers and make unforgettable memories. Come home with new friends.
What you can do now...
...to find more like-minded travel buddies for your adventure.
Facebook groups
Let the community know that you're going on an amazing adventure and that they should join! Add a post advertising your trip in one of our Facebook groups; Remember to always add pictures and a catchy text to the post. This increases your chances of finding like-minded travel buddies. You can find free pictures to use on pixabay or unsplash.
Share trip on social media
Share your trip on various social media channels letting the world know! How would you expect your TripMates to find your trip in a pool of other trips otherwise?
Revamp your trip
The more information you have in your trip description, the better. Add information such as who you are, the purpose of your trip, what are your expectations for the trip, and optionally; Add the costs, planned activities, transportation and accommodation. Don't forget to revamp your trip by adding pictures either! If you don't have any, we suggest using unsplash or pixabay.
Pimp your profile!
The more information you add about yourself, the more likely you will receive requests from like-minded TripMates. At the end of the day, TripMates want to know who they will be spending their time traveling with.
This is how we support you!
FIND TRAVEL BUDDIES QUICKLY
We promote your trip on our social media channels & in our newsletter
Our site is SEO optimized, so that interested travelers can find your trip on Google
Your trip will be promoted on our site, where we have over 100.000 interested visitors every month
We are always here for you! No matter where the problem is - our support team is only one click away!
You are part of the largest travel community in the world
What makes a good TripLeader?
Set the right expectations
Make sure you set the right expectations across all your TripMates. This way everyone has a clear understanding of what to expect when going on a trip with you.
Choose the right TripMates
Make sure that you and your TripMates have the same goals for the trip. The best thing you can do is arrange a (video) call and trust your gut feeling. You're the TripLeader and you decide who you want to take on the trip.
Build trust with your TripMates
Trust is everything. How can you travel with someone you will be with 24/7 if there's no trust? You are the TripLeader who is leading the group and your TripMates should be able to rely and put their trust in you.
Be accurate and responsive
When your TripMates have a question, be sure to give an accurate answer and respond in a timely manner.
Be welcoming
Welcome your TripMates with open arms, and make them feel comfortable. Your trip will be a whole lot better if your TripMates feel like they are welcomed to be there.
How am I secured by JoinMyTrip?
If the payment and communication takes place via JoinMyTrip, you and your TripMates enjoy the all-round carefree support - before, during and after the trip. All payments are processed with the help of a secure payment system, so that fraud is impossible. By paying the deposit, the TripMate's request becomes binding. Should you not be able to start the trip as a TripLeader, we will also take care of a replacement.

Including, our travel insurance will automatically cover every eligible TripMate and TripLeader on every stop included in their trip itinerary WORLDWIDE for free, provided by Allianz Travel. For more information on our travel insurance click here.
Other interesting topics for you:
Elisa Köhler
Marketing Consultant
"Last summer I just wanted to relax on a beach in Spain and feel the sand under my feet. I then shared my trip on JoinMyTrip and bam - I had the best time with wonderful people. Because I had planned the trip so well, I was even able to increase my travel budget a bit. It was just unbelievable...so I'm already planning my next trip!"

Tim Bosler
Software Engineer
"I've been a member of JoinMyTrip for two years. Whenever I organize trips, I travel with people from so many different cultures - that is the most important thing for me when traveling! The best thing about JoinMyTrip for me is that I can chat with interested TravelMates beforehand. Then I decide with whom I travel. That way I can make sure that we will get along great on the trip."
Ashley Jones
Architecture student
"The support on JoinMyTrip is just great. I was a bit unsure at the beginning, but the team has given me great support! No matter what: I always got an answer super fast - there was always someone there for me. The feeling to have this support did me good. So I was able to fully concentrate on having fun with my TripMates".
FAQs
What happens if I am TripLeader and can't start the journey?
If you as a TripLeader fall ill or are otherwise prevented, we at JoinMyTrip will make everything possible to find a suitable replacement.

If our search is unsuccessful, we will check if a team member of JoinMyTrip travels with your group as a TripLeader. After all, we love what we do - traveling!

If all ropes fail, we will support your group in such a way that they can travel without a TripLeader. We will organize accommodation, directions, suggestions for activities etc. This includes paying the group a local SIM card so that they can always reach us.

Of course there is also the possibility to cancel the trip. Please see the section "Cancellation Policy". Of course we will support you as much as possible and make the process as easy as possible.
What are the cancellation conditions?
Upon cancelation of a trip, a TripMate is to be refunded as much money as possible for the trip, taking into account that other TripMates, as well as the TripLeader, must not be disproportionately affected by the cancelation.

Full refund if replacement TripMate Found

Both the TripLeader and JoinMyTrip will make reasonable efforts to find a "replacement TripMate" to cover costs. If successful, this will enable a full refund of the travel price to the canceling TripMate

Cancelation of accommodation

  • Money budgeted for unpaid accommodation is to be refunded in full.
  • Money used for pre-paid single rooms is to be refunded to the extent that the cancellation conditions of the respective provider allow it.
  • Money used for pre-paid double/multiple rooms/accommodations is to be refunded to the extent that the cancelation conditions of the respective provider allow and the other TripMates of the group are not put at a significant deficit. If a double room would be half full and there is no other accommodation available, the canceling TripMate will be refunded the difference between a double room and a single room.
Cancelation of the transport

  • Money budgeted for unpaid transportation costs (car, train, plane, etc.) is to be refunded in full.
  • Tickets or costs for individual transportation that has already been paid is to be refunded to the extent that the cancellation conditions of the provider allow it.
  • Already booked means of transport are only to be refunded if other TripMates in the group are not put in a bad position. For example, a rental car: if there is no other equivalent transport available, the canceling TripMate is only to be reimbursed as long as it does not result in additional cost for the other TripMates in the group.
Cancelation of activities and similar events

  • Money budgeted for unpaid for activities (sightseeing, sports activities, etc.) and similar events is to be refunded in full.
  • Activities and other items that have already been booked are to be refunded to the extent that the respective provider's cancelation policy allows.
  • Costs for booked activities and other items cannot be refunded if it negatively impacts other TripMates in the group. For example, group tickets: if there is no other equivalent available, the canceling TripMate is only to be reimbursed as long as it does not result in additional cost for the other TripMates in the group.
Buffer included by the TripLeader in Cost per TripMate

When creating a trip, the TripLeader can determine a custom "buffer" cost. If this is not specified, it is assumed to be 15% of the trip cost.

This amount is refunded to the TripMate upon cancelation:

  • Cancelation up to 30 days before departure: 100% refund of buffer
  • Cancelation less than 30 days before departure: 30% refund of buffer
If there is a refund of this buffer, the TripLeader has to refund the buffer directly to the TripMate within 10 working days of trip cancelation.

Private agreements

The policy here applies to all trips, regardless of what TripLeaders provide within their trip description or profile. In the case that you enter a private cancelation agreement with the TripLeader, JoinMyTrip will not be responsible for enforcing it or managing disputes.

Previous versions

This policy applies to all trips beginning after 1 March, 2021, and all new bookings after 1 February, 2021.

All bookings made prior to these recent updates are still under the previous policy:

  • Cancelation up to 40 days before departure: 100% refund of buffer
  • Cancelation up to 20 days before departure: 50% refund of buffer
  • Cancelation less than 20 days before departure: no refund of buffer
What should be taken into account when calculating the trip costs?
When calculating the trip costs you should consider the following points:
  • The price should only include the costs for accommodation and transport at the destination. The return journey to and from the destination is booked by each TripMate themselves. So the costs for this should not be included in the trip costs.
  • Although we explicitly point out that there can be fluctuations in the prices, we ask you to always include a sufficient buffer (min. 10%).
  • When you get a first overview, look explicitly for rooms with single beds and the corresponding number of fellow travelers. The prices can vary considerably from standard double bed rooms
What is the payment procedure?
The process starts when interested TripMates send you a request for your trip. After getting to know each other a bit through the chat and you have decided to take the TripMate with you on your trip, you send a payment request for 20% of the trip cost. Use this money to cover the cost of reservations. You will receive the balance 2-6 weeks before the trip starts, you will decide on the exact date when you create your trip.
When and how do I get the money?
As soon as a TripMate makes a payment, the money is transferred to our JoinMyTrip account via our secure payment system ("Stripe"). This amount will then be transferred to the bank account connected to your JoinMyTrip profile after 7 days. As soon as something happens regarding the payment, you will receive an email from us.
For which bookings am I responsible as TripLeader?
As TripLeader you are responsible for booking local transport and accommodation as well as local activities. You are NOT responsible for booking arrival and departure journeys for your TripMates. Therefore the costs for this will not be included in the trip costs.
Contact us:
Are you not receiving enough requests? Get in touch with us, we are ready to help you!
Speersort 4
20095 Hamburg, Germany
Phone: +49 176 77290316
E-mail: support@joinmytrip.com